It has become incredibly difficult to think about a life without the emails. It is the best tool for marketing communication purposes and there are many issues associated with it which can easily affect your productivity adversely if left unresolved. Support Sapiens has listed out some of the common issues associated with the emails and how to fix it.
1. Unable to send or receive mails
One of the common email issues is this one which can happen due to multiple reasons. At first, check whether you are connected to the internet. Nowadays web browser tends to cache web pages, therefore, the best way to check your internet connection is to open up such sites which are continuously refreshed like a newspaper site. If you are not connected to the internet then try unplugging your router or restarting your computer. If you are unable to end or receive after this then check your account settings. Trying logging out of the email client and then log in again.
2. You can receive mail but can’t send one
If you are to receive the emails but face problems when sending out the mail then you should follow these steps. At first check the outgoing port number by going to the advanced settings of your mail account. Most of the email programs come with the outgoing port set as default with number 25. But in the recent past, this port has been heavily used by the spanners which lead to its being blocked on a wide range of the mail servers.
You can get the ability to send emails by opening up the outgoing (SMTP) server settings. Therein set the “Outgoing mail server” as your email id and the “Outgoing port number” should be set at 587.
3. Unable to open email attachments
If you face the situation wherein you are unable to open an attachment then it probably because you don’t have the requisite software installed to view the file in question. Quite often people are unable to open the .pdf file which requires a PDF reader to open. Likewise, you should look at the file format and search the respective program which can open it on the internet. After finding the right program you can download and install it on your system thereby you will be able to open up the file.